UK Superweb Internet | Customer Returns Policy

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returns policy

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Client Control Panel

Login to our online control panel to access your Superweb account. Here you can manage email accounts and web site hosting services associated with your domain name.

UK Superweb Customer Returns Policy

Our Online Return Policy

100% Money Back Guarantee - if you are not entirely satisfied with any product or service purchased from UK Superweb we offer a 28 day 100% money back guarantee - no questions asked.

Should you have a problem with any product or service purchased from UK Superweb phone now for free on:

0800 169 3266

Please call between 9.00 am and 17.30 pm (Monday / Friday) and we will be pleased to offer you full technical support.

If we are unable to rectify the problem you are experiencing over the phone we will provide you with a full refund. Please report problems with any product or service within 28 days from the date of purchase for a no questions asked 100% refund. There is one exception to this rule, all domain name registrations are final.

If your request falls outside of the 28 day cut off period we will still try find a solution to the problem and accommodate your needs.

If your return request is for a non-tangible product relating to an Internet service provided by us to you you can also get in touch by completing the customer comments form.