Transfer domain names from Melbourne IT to UK Superweb

This page takes you step by step through the procedure for transferring a domain away from Melbourne IT and into an account at UK Superweb.

The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at Melbourne IT for at least 60 days.
• The domain name is not in "client update prohibited" status.

Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Melbourne IT, because it is these contacts who receive the transfer request and okay the transfer.

1. Log on to your account at MelbourneIT.com.au.
2. Click "View/Manage Domain Names".
3. Click the domain name you want to transfer.
4. If the contact information needs to be updated, click "Change Contact Details" and then click "Go to Advanced Mode".
5. Make any needed changes and click "OK".

Some TLDs require that you provide an authorisation code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorised source.

1. Log on to your account at MelbourneIT.com.au.
2. Click "View/Manage Domain Names".
3. Click the domain name you want to transfer.
4. In the "Domain Details" section, click "Retrieve Domain Name (authinfo) Password".
5. The password displays in the interface. Record it so you can supply it in the transfer request at UK Superweb.

• Contact Melbourne IT and ask them to retag the domain name to ISP tag UK Superweb.
• Alternatively, you can retag/detag directly through Nominet, for a fee.
• When you transfer a .uk domain name, use the Auto verification transfer method.
• You can submit the transfer requests to UK Superweb and Melbourne IT in any order.
• If you submit the transfer request to UK Superweb first, you must submit the request to Melbourne IT within a week.
• If you submit the transfer request to Melbourne IT first, you must submit the request to UK Superweb by the next 8th day of the calendar month.

Transfers of TLDs other than those named above do not require any codes or tags.

Before you can transfer a domain away from Melbourne IT, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorised transfers (hijacking) of domains.

1. Log on to your account at MelbourneIT.com.au.
2. Click "View/Manage Domain Names".
3. Click the domain name you want to transfer.
4. In the "Domain Details" section, click "Unlock Domain Name".

Once you have prepared the domain name at Melbourne IT, you're ready to transfer to UK Superweb.