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Transfer domain names from Tucows to UK Superweb
Overview
This page takes you step by step through the procedure for transferring a domain away from Tucows and into an account at UK Superweb.
The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.
Transfer Task 1: Verify that the domain name is eligible for transfer
To make sure your domain name can be transferred, check the following:
- The domain name has been registered for at least 60 days, and has been at Tucows for at least 60 days.
- The domain name is not in "client update prohibited" status.
Transfer Task 2: Confirm contact information
Before you can transfer a domain, the Registrant and Administrative contact information must be up-to-date at Tucows, because it is these contacts who receive the transfer request and okay the transfer.
To update these contacts at Tucows:
- Log on to your domain name at https://manage.opensrs.net.
- Click "Manage Domain".
- Type in any needed updates to the domain contact information,and save.
Transfer Task 3: Obtain the authorisation code or retag the domain name
Some TLDs require that you provide an authorisation code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorised source.
To transfer a .com, .net, .org, .info, .biz, .us, .name, .cn, .tw, .cc, or .in domain name, obtain the authorisation code from Tucows
- Log on to your domain name at https://manage.opensrs.net.
- Click "Manage Domain".
- The authorisation code is in the "Domain Extras" section.
To retag a .uk domain name:
- Contact Tucows and ask them to retag the domain name to ISP tag UKSUPERWEB (all caps)
- Alternatively, you can retag/detag directly through Nominet, for a fee.
- When you transfer a .uk domain name, use the Auto verification transfer method.
- You can submit the transfer requests to UK Superweb and Tucows in any order.
- If you submit the transfer request to UK Superweb first, you must submit the request to Tucows within a week.
- If you submit the transfer request to Tucows first, you must submit the request to UK Superweb by the next 8th day of the calendar month.
Transfers of TLDs other than those named above do not require any codes or tags.
Transfer Task 4: Unlock the domain
Before you can transfer a domain away from Tucows, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorised transfers (hijacking) of domains.
To unlock:
- Contact Tucows technical support.
- Ask them to unlock the domain name.
Transfer Task 5: Transfer the domain name to UK Superweb
Once you have prepared the domain name at Tucows, you're ready to transfer to UK Superweb.
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